1. Cancellation before payment
If the offer wasn't accepted before payment was completed, the customer may cancel the transaction.
2. Cancellation after deposit but before service begins
For services not actually commenced, refunds are evaluated taking into account documentable transaction costs, the contract and mandatory provisions.
3. Cancellation after service has started
Completed work, allocated resources and accrued payments are calculated transparently; the remaining refundable amount is determined according to the specific case.
4. Completed stages
Completed stages are evaluated together with the approved proposal and project-specific terms. Before any concrete action, scope, amounts and dates are clearly presented to the client.
5. Client-specific work
Work prepared specifically for the client is evaluated together with the approved proposal and project-specific terms. Before any concrete action, scope, amounts and dates are clearly presented to the client.
6. Progress-based payment
Progress-based payments are assessed together with the approved quote and project-specific terms. Before any concrete transaction, scope, amount and dates are clearly presented to the customer.
7. Incorrect or duplicate payment
For confirmed incorrect or duplicate payments, the customer is notified without delay and the refund process is initiated.
8. Refund method
Amounts charged to a card are refunded to the same payment method as far as technically and legally possible. Requests to direct funds in cash or to a different account are subject to security checks.
9. Refund period
The exact period will be communicated per transaction after the processing times of the payment provider and bank have been confirmed.
10. Card refunds to the payment instrument
Card refunds to the payment method are assessed together with the approved offer and any project-specific terms. Scope, amounts and dates are clearly provided to the customer before the transaction.
11. Request channel
The request channel is assessed together with the approved proposal and project-specific terms. Before any concrete transaction, the scope, amount and dates are clearly communicated to the customer.
12. Required information and documents
Required information and documents are evaluated together with the approved proposal and project-specific terms. Before any concrete transaction, the scope, amount and dates are clearly communicated to the customer.
Company and contact information
- Brand name
- ARZ Mimarlık
- Legal company name
- ARZ Mimarlık
- Company type
- Şahıs İşletmesi
- Tax office
- Sultanbeyli
- Tax number
- 2020472670
- MERSİS
- Bulunmuyor.
- Trade registry
- Bulunmuyor.
- Registered address
- Abdurrahmangazi Mahallesi Betül Sokak Tuna İş Merkezi No: 2/4 Sancaktepe / İstanbul
- Phone
- +90 542 570 44 29
- info@arzmimarlik.net
- Legal notice
- info@arzmimarlik.net
- KVKK application
- info@arzmimarlik.net
- KEP
- Bulunmuyor.
- Website
- https://arzmimarlik.net